Shipping policy

Last updated: November 14, 2026

Here's everything you need to know about how your Mirena Lane order gets to you.

At a glance

  • Shipping cost: free tracked shipping with USPS on every order, no minimum spend
  • Where we ship: the United States
  • Delivery time: 7–9 business days in total, from the moment you order until it arrives
  • Tracking: sent by email as soon as your order ships
  • Shipping Protection: optional, $4.95, for an immediate reship if your parcel is lost, stolen or damaged

Delivery time

Your order ships from our warehouse in Asia. From the moment you place your order, it usually arrives within 7–9 business days in total, including the time we need to prepare it. Business days are Monday to Friday, excluding public holidays. During busy sale periods it can take a little longer; if your order is delayed, we'll let you know by email. Delivery times are estimates and can be affected by carriers, customs and the weather.

Tracking

As soon as your order ships, we email you a tracking number so you can follow your parcel all the way to your door. In the US, your parcel is delivered by USPS.

Customs, duties and taxes

Our prices are in US dollars. Because your order ships from our warehouse in Asia, it may be subject to US import duties or taxes, which are the responsibility of the recipient.

Late or missing orders

If your order hasn't arrived within the estimated time, please allow 5 extra business days, as parcels often arrive within that window. Still nothing? Email info@mirenalane.com with your order number and we'll follow it up with the carrier. Parcels confirmed lost are replaced free of charge, or refunded in full if the item is no longer available.

Shipping Protection

Shipping Protection ($4.95) is switched on in your cart by default; you can switch it off before you pay. With it, we reship straight away if your parcel is lost, stolen or damaged in transit, with no carrier claim and no waiting. Without it, a lost parcel is still replaced free of charge after a carrier investigation, which usually takes 5–10 business days. The fee is refunded if you cancel before dispatch and is non-refundable once your order has shipped.

Your delivery address

Please double-check your address at checkout. We can't be held responsible for parcels that are delayed or lost because of an incorrect or incomplete address. Spotted a mistake? Email us straight away and we'll update it if your order hasn't shipped yet.

Cancellations and changes

You can cancel free of charge within 3 hours of placing your order. After that we can often still change your size, color or address until the order ships. See our Refund Policy for all the details.

Questions?

Email us at info@mirenalane.com.